We recently bought a manufactured home and when the faucet in the bathtub broke, we saw it as an opportunity to upgrade fixtures. I contacted 3 different plumbing companies. One wanted a fee just to come look at the bathtub, the 2nd one never contacted me, but OTW Plumbing responded to my contact immediately and Sergio came out to the house for a free estimate. Upon inspection it turned out I needed a specific kind of faucet for the bathtub, and it wasn’t what I bought. Not only did Sergio show me what I would need and give me suggestions of where to find it but he offered to take a look at what I found before buying it to make sure it would fit. ****** replaced the faucets and even substituted the shower head that came with the faucet for a much nicer and more reliable one that he had in his truck, at no extra charge. Sergio was professional in every way, punctual, and upfront on the time involved and cost for the job. We have found our go-to plumber!