• Reviews

  • More affordable & better warranty

    ★★★★★
    5 5 1
    On The Way Plumbing has done several different jobs for me. My water heater broke down on a Sunday, Sergio from on the way plumbing came out and gave me a very competitive quote, I referenced it with my neighbor who had theirs replaced a while back. It was not only more affordable but came with a better warranty. I was most impressed with their cleanliness and good customer service. I will recommend them to my friends and family.

    Definately use this plumber

    ★★★★★
    5 5 1
    We used this plumber for our home inspection when purchasing our home. We also used the realtors recommended plumber. On The Way Plumbing services were much more thorough than the other plumbers inspection. Sergio took the time to explain everything and give us quotes for work that needed to be done. He responded quickly and efficiently to each question we had. Sergio was on time too!!!! We have never gotten that from other plumbers. We will definately use this plumber for all of our future plumbing needs.

    Clean work

    ★★★★★
    5 5 1
    Great job OTW Plumbing!!! Thanks for your great service,and clean work.

    Worked within my budget

    ★★★★★
    5 5 1
    With my husband out of town, it was nice to know there were still some honest plumbers out there. I came across OTW Plumbing after trying a couple well known plumbing companies in town. I didn't want my lack of plumbing knowledge to drain my pocketbook. The staff at on the way plumbing were courteous, knowledgeable and worked within my budget. I don't typically write reviews, but for smaller businesses I know word or mouth is everything. I would definitely use them again. Thanks!

    Honest and fair plumbing estimate

    ★★★★★
    5 5 1
    Sergio from On The Way Plumbing has been out to my mom and dad's house several times to fix plumbing problems. He replaced the water heater, kitchen sink and also a toilet.he worked fast and efficiently every time. what i loved the most is the work they do is always done neatly. I highly recommend '' On The Way Plumbing" to my friends and family or anyone looking to get a honest and fair plumbing estimate.

    Free estimate, punctual and upfront!

    ★★★★★
    5 5 1
    We recently bought a manufactured home and when the faucet in the bathtub broke, we saw it as an opportunity to upgrade fixtures. I contacted 3 different plumbing companies. One wanted a fee just to come look at the bathtub, the 2nd one never contacted me, but OTW Plumbing responded to my contact immediately and Sergio came out to the house for a free estimate. Upon inspection it turned out I needed a specific kind of faucet for the bathtub, and it wasn't what I bought. Not only did Sergio show me what I would need and give me suggestions of where to find it but he offered to take a look at what I found before buying it to make sure it would fit. ****** replaced the faucets and even substituted the shower head that came with the faucet for a much nicer and more reliable one that he had in his truck, at no extra charge. Sergio was professional in every way, punctual, and upfront on the time involved and cost for the job. We have found our go-to plumber!

    Easy & Affordable

    ★★★★★
    5 5 1
    Buying a home is stressful enough, but finding out the plumbing was outdated just added to the stress level. Sergio, with OTW Plumbing, made the process easy and affordable. He was very patient in explaining what needed to be done and why. He was able to work with my budget and gave me several options. I was fortunate enough that a friend referred me to OTW Plumbing and I will be sure to pass on that favor.

    Friendly and Fast

    ★★★★★
    5 5 1
    I needed some fixtures updated. Sergio was friendly, fast and not only accommodating with my work schedule, but with my constant change of fixture ideas. I will definitely be a return customer.

    Free Estimates And Great Service!

    ★★★★★
    5 5 1
    I recently had a gentleman from OTW plumbing come out to give a free estimate. I had a leak in the hot water faucet of my shower. He was very courteous and quick. After a couple estimates I decided on OTW plumbing. I am glad I did! He came right out with no hesitation, the greatest part was that he remembered who I was, I wasn't just another customer. He gave me a good price, was efficient and said to call if I had any questions or concerns. I have recommended them to my neighbors that were having toilet issues.

    Fast Work!

    ★★★★★
    5 5 1
    I had used OTW in the past- So when the house appraiser gave me the plumbing report I called Sergio. He was able to come down and help me budget the “projects” that needed to be done immediately.

    Prompt Quality Plumbing

    ★★★★★
    5 5 1
    Very happy with Sergio's plumbing and people skills. My old tub faucets were leaking along with little water being diverted to the shower. Not only did he do the repairs but cost was less than the estimate. Very honest, not a high pressure salesman and fast. Highly recommended and I'll definitely call him for future plumbing projects. Keep up the great service!

    The best of all kinds of service

    ★★★★★
    5 5 1
    When the need for a plumber arose, we found On the Way Plumbing online, didn't know anything about them, but the reviews were good so we gave them a try.We had to have 2 toilets replaced and Sergio came on a Friday and the new toilets were installed Monday morning. from the beginning we had nothing but the best of all kinds of service, Sergio was always on time, knowledgeable, polite and considerate. and he was in and out in two hours, cleaned up after himself and took the time to answer all our questions. Would not hesitate to use them again and to recommend them to friends.

    Did NOT leave a mess!

    ★★★★★
    5 5 1
    Sergio arrived when scheduled and was very nice. He did a great job. He finished quickly and did not leave a mess. I would use On The Way Plumbing again and would highly recommend them to my friends.

    Fast response and thorough

    ★★★★★
    5 5 1
    Terrific work, honest, trustworthy with reasonable rates. Fast response and thorough. I highly recommend OTW plumbing!!

    Excellent service at a great price!

    ★★★★★
    5 5 1
    My water heater started leaking. On The Way replaced it fast. Excellent service at a great price. Thank you On The Way Plumbing.

    Experience was excellent!

    ★★★★★
    5 5 1
    My experience with On The Way Plumbing was excellent. I would recomend them for any plumbing needs. This family is trustworthy and dedicated to do the job right. Sergio is patient, understanding and made sure that I understood the process. I had a gas leak that required my home to be repiped. Also had a pipe break under the bathtub that he repaired and helped me with the insurance company. All in all very grateful Thank you!

    Definitely recommend OTW Plumbing!

    ★★★★★
    5 5 1
    Loved Sergio from On The Way Plumbing. He was quick, but very thorough in his work! We had a new farmhouse sink put in with a difficult reverse osmosis system and it turned out great. He also arrived on time, was polite & professional. I would definitely recommend On The Way Plumbing!!

    Straightforward, respectful, professional

    ★★★★★
    5 5 1
    After disappointing experiences with a couple other plumbers, we decided to give On The Way a try. Co-owner Sergio did both our scheduling and service. He gave clear explanations about our plumbing concerns and options for addressing them. (Like most women, I've had many men in the trades talk down to me or act patronizing; but Sergio's interactive style was straightforward, respectful, professional.) The job was completed at slightly less than the estimate given by phone, and the job area was left clean.

    Professional work and prompt service

    ★★★★★
    5 5 1
    We received a water bill that indicated that we used for more water than we would in a normal month. Sergio made time to see us on a Saturday. He identified the problem within minutes and solved it at a very reasonable price. I highly recommend him for his professional work and prompt service.

    Extremely knowledgeable and professional

    ★★★★★
    5 5 1
    Sergio and his team at On The Way Plumbing were extremely knowledgeable and professional. They always arrived on time, explained the process to me, and completed the work within the agreed upon budget and timeline. Throughout the project, Sergio provided me with regular updates and presented alternative approaches to getting the job done. When I requested additional information about the materials being used, Sergio took the time to share articles with me. If I have any plumbing work in the future, I will definitely consult with them and I'm happy to recommend them to others.